We've currently been experiencing some problems with access to library databases from off-campus. You may have gotten a "502 proxy error" message, or you might just not have been able to access the databases at all.
LexisNexis Academic is unavailable from off-campus until these problems are resolved, but if you are having trouble with any of the other databases, try this:
1. Clear the cookies from your internet browser.
2. Clear the "temporary internet files" from your internet browser.
3. Close your browser and re-open it.
4. Login to MyLibrary and try it again.
Clearing the cookies and temporary files should allow you to access databases from off-campus again, but if you're still having trouble or have questions, please call 349-2414 for more help.
We're working as fast as we can to get these problems solved a.s.a.p.!
Showing posts with label off-campus access issues. Show all posts
Showing posts with label off-campus access issues. Show all posts
Friday, September 25, 2009
Wednesday, February 18, 2009
EBSCO Database Access Issues
If you use a lot of the library's databases from EBSCO, you may have noticed that there have been a number of error messages lately. This is a problem that we are working with EBSCO to resolve. For now, if you are on campus, search EBSCO databases through the "on campus only" link, and you should not experience any error screens. We're hoping that error-free off-campus access will soon be restored.
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